Shipping policy

This Shipping Policy explains how Mirelen Boutique (Mirelen Boutique Ltd) processes and delivers orders placed on our website.

Order processing

• Cut-off: Orders placed before 3:00 PM (GMT) on business days are processed the same day; later orders, weekends, and UK public holidays process the next business day.
• Processing time: typically 3–5 business days (Monday to Friday).

Delivery times

• UK (standard): usually 5–8 business days (Monday to Friday) after dispatch.
• Timeframes are estimates and may vary due to courier delays or seasonal volume.
• Total delivery time: 8-13 business days (Monday to Friday).

Shipping costs

Calculated and shown at checkout. Any free-shipping promotions will be clearly indicated.

Carriers & tracking

• Orders ship with trusted UK carriers such as Royal Mail, DPD, or Evri.
• When dispatched, you receive an email with tracking details.

Failed delivery

If delivery fails due to an incorrect address or missed collection, the parcel may return to us. Redelivery costs may apply.

Delays & legal rights

Contact us for assistance.

Contact

Mirelen Boutique Ltd
Company number: 15288577
27 Albemarle Street, London, W1S 4JL, UK
Email: info@mirelen-boutique.co.uk
Hours: Mon–Fri, 9:00 AM – 6:00 PM (GMT) — Response time: within 24 Business Hours

“Business days” means Monday to Friday, excluding public holidays.